— Responsive Website
My Meridian Care
MyMeridianCare is one of the entities of Meridian Health Plan, that primarily focuses on medicare. It’s a federal health insurance program for people who are 65 or older, certain younger people with disabilities, people with End-Stage Renal Disease (ESRD) or Amyotrophic Lateral Sclerosis (ALS).
New and Active Users
— The Challenge
Challenge & Solution
Currently, MyMeridianCare has a fair number of members. The current design has been working for a while but the request is to redesign the member website with a more welcoming, warm, and energetic feel. Management would like the new website design to be more engaging, and interactive to current and potential members.
— Project Feature
I was tasked to work with development teams, business analysis and project managers to redesign the home page and some internal pages for the MyMeridianCare website. The primary focus and requirements that needed to be addressed were easier navigation, properly labeled and accessible information, a cleaner layout, and it must be responsive for all mobile devices.
User testing was conducted with internal designers along with actual MyMeridianCare memebers. Both user tests were supplied with multiple design options and functioning prototypes that exceeded design team and business expectations. I was able to visually apply the testing results, along with following brand guidelines, and direction from management to complete the requested asks and take the MyMeridianCare website redesign to a more approachable, user friendly design.